Have Questions? We’ve Got Answers.
Find everything you need to know about our services, pricing, and support.
Partnering with HTMLBASKET means gaining a reliable, white-label development team that helps your agency scale without expanding overhead. Whether you’re a freelancer, design studio, or full-service agency, we handle the technical work behind the scenes — so you can focus on strategy, clients, and growth. Explore our most frequently asked questions to understand how our partnership model makes collaboration seamless, secure, and profitable.
HTMLBasket operates globally, with its head office in the United States and a core development team based in US & India. We proudly serve clients across the USA, UK, Australia, Canada, the Gulf region, Asia, and Europe.
We’ve been building and maintaining websites since 2011, with over 15+ years of experience in Front-end, PHP, WordPress, Shopify, Webflow, React, Angular and custom web development.
Our white-label partnership model, pixel-perfect coding standards, and dedicated in-house team make us a reliable and consistent partner for agencies worldwide.
We’ve worked with creative agencies, eCommerce brands, startups, freelancers, and enterprises across multiple industries — from technology to retail.
We use Slack, Trello, Microsoft Team, Whatsapp, Livechat and Email for seamless communication, project tracking, and real-time updates to ensure transparency and efficiency.
Yes. All client projects are NDA-protected and white-labeled, ensuring complete confidentiality. We work under your brand name, never ours.
Turnaround depends on project size — most landing pages or small tasks take 12-24 hours, while custom websites typically take 1–3 weeks.
We accept PayPal, Stripe, Wise, 2checkout and all major credit/debit cards for international clients.
Yes, we offer comprehensive maintenance and support plans, including updates, bug fixes, and performance optimization for all web platforms.
Simply contact us via our website form, Livechat or Email. Our team will review your requirements and provide a clear plan, quote, and project timeline within few hours.
No credit card is required to explore HTMLBasket. You can start risk-free and upgrade whenever you’re ready.
Support & Services
At HTMLBasket, we’re committed to providing round-the-clock assistance and seamless project delivery. Our dedicated team ensures every request — from web fixes to full-scale builds — is handled with speed, clarity, and precision. We don’t just code — we support, collaborate, and help your business grow effortlessly.
We offer comprehensive post-launch support, including bug fixes, plugin updates, performance tuning, and security monitoring to ensure your website remains stable and optimized.
While our core working hours are Monday to Saturday (CST) timezone, we provide priority email, livechat and Slack support for urgent issues outside standard hours — especially for agency partners.
You can raise a support ticket via Email, Slack, or Trello. Once received, our team assigns it immediately and provides real-time progress updates until resolution.
We respond to all support queries within 1–2 hours, and most minor issues are resolved within 24–48 business hours, depending on complexity.
Yes. We set up automated daily or weekly backups, along with real-time uptime and malware monitoring, ensuring your site stays secure and recoverable.
Absolutely. Our maintenance plans include core, plugin, and theme updates, as well as compatibility checks and post-update testing to avoid conflicts.
Yes. For critical issues like site crashes, broken pages, or malware attacks, our emergency support team provides immediate priority fixes to get your site back online quickly.
Yes, we offer flexible maintenance packages — from monthly retainers to unlimited task-based plans — tailored to your website’s size, frequency of updates, and traffic needs.
We use Slack for communication, Trello for task tracking, Livechat and Email for updates, ensuring full transparency and organized workflow management.
With 15+ years of front-end and CMS expertise, 50+ in-house experts, and clients across 25+ countries, we deliver secure, optimized, and worry-free website maintenance that agencies and businesses can rely on.
Flexible Plans Built for Every Need
At HTMLBASKET, we believe in transparent, scalable pricing that fits businesses of all sizes. Whether you’re an agency looking for white-label support or a brand seeking dedicated web development, our packages are designed to give you maximum value, predictable costs, and consistent quality — with no hidden fees.
Our pricing is subscription-based, meaning you pay a flat monthly fee and get continuous access to our web development team. Each plan offers a specific level of access — from a single active task to fully dedicated developers.
Yes! You can upgrade, downgrade, or pause your plan anytime depending on your project needs. There are no hidden fees or long-term contracts.
You can submit unlimited tasks, but our team works on one task at a time to maintain focus and deliver top-quality results. Once a task is approved, the next one in your queue begins immediately.
Unlimited plans include unlimited task submissions, revisions, and ongoing support for front-end, Email Template, WordPress, Shopify, and maintenance tasks — with consistent turnaround and dedicated communication channels.
We handle tasks like landing page development, custom coding, CMS setup, plugin integration, bug fixes, performance optimization, and responsive design updates. Larger projects can be split into smaller deliverables for continuous progress.
We offer priority or same-day delivery add-ons for urgent requests. Our Agency Pro Plan includes built-in priority handling and weekend support for fast turnarounds.
Yes. New clients can start with a trial task or one-week demo plan to experience our workflow, communication, and code quality before subscribing long-term.
We use Trello for project tracking, Slack for real-time communication, Livechat and Email for updates — ensuring complete transparency and easy collaboration with your team.
Absolutely. All code, designs, and deliverables produced by HTMLBASKET under your plan are 100% owned by you — once the task is completed and approved.
We accept PayPal, Stripe, and Wise for international clients, and UPI or bank transfer for Indian clients. All invoices are shared monthly for full transparency.
No credit card is required to explore HTMLBasket. You can start risk-free and upgrade whenever you’re ready.
Ready to Partner with HTMLBASKET?
Partnering with HTMLBASKET gives agencies, freelancers, and studios access to a dedicated white-label web development team that delivers projects seamlessly under your brand. We handle everything from WordPress and Shopify builds to Front-end Conversions and Custom Integrations — while you focus on client relationships and growth. Explore our most frequently asked questions to understand how our partnership model helps agencies scale efficiently, maintain confidentiality, and deliver exceptional results with zero overhead.
A white-label partnership allows your agency to offer web development services under your own brand while our team at HTMLBASKET handles the technical work in the background. Your clients never see us — you get all the credit.
We partner with marketing agencies, design studios, freelancers, businesses and consultants who want to expand their offerings without hiring or managing a full-time development team.
You share project details, and our team handles design-to-code conversion, CMS setup, or custom development. We work discreetly under your brand name, providing updates through Trello, Slack, or Email, Live chat, Microsoft Team, Whatsapp, Zoom.
We specialize in WordPress, WooCommerce, Shopify, Webflow, React, Angular, Vue, Drupal, and HTML/CSS development — covering both front-end and back-end needs.
Yes. All projects are NDA-protected to guarantee confidentiality. We strictly follow white-label policies so your clients never know the work was outsourced.
Absolutely. With 50+ in-house developers and designers, we can manage multiple concurrent projects while maintaining consistent quality and fast turnaround times.
We use Slack for real-time communication, Trello for task tracking, and Email for regular updates. You’ll always know your project’s exact status at every stage.
Turnaround depends on project size. Small tasks or pages are typically delivered within 12-24 hours, while larger projects may take 1–2 weeks. Priority delivery is available for urgent requests.
Yes. we can provide white-labeled reports, documentation, and handover guides branded with your agency name, giving a seamless client experience.
We accept PayPal, Stripe, and Wise for international clients, and UPI or bank transfer for Indian clients. All invoices are shared monthly for full transparency.
No credit card is required to explore HTMLBasket. You can start risk-free and upgrade whenever you’re ready.
With 15+ years of experience, global clients, and a reputation for pixel-perfect code, transparent communication, and on-time delivery, HTMLBASKET is the go-to partner for agencies that want to scale without hiring more staff.
Unlimited Web Development — One Subscription, Endless Possibilities.
Our Unlimited Web Development plan is designed for agencies, freelancers, and growing businesses that need reliable, on-demand development support without hiring full-time staff. From WordPress and Shopify to EMAIL Template and custom HTML tasks, we handle everything with speed, precision, and transparency. Explore our most frequently asked questions to understand how our subscription model helps you save time, reduce costs, and scale your web projects effortlessly.
It means you can submit as many web development requests as you need — landing pages, front-end updates, CMS edits, or bug fixes. We’ll ensure consistent quality and fast turnaround for every request.
Our plan is perfect for digital agencies, freelancers, startups, and growing brands that require regular development work without the cost or complexity of hiring full-time developers.
You can request tasks like WordPress, Shopify updates, Figma to HTML conversions, responsive design fixes, Email template coding, and performance optimization. Larger projects can be split into smaller, manageable tasks in your queue.
Add unlimited tasks anytime. Our team will work on them as per your plan’s priority and limits.
Most small to medium tasks are completed within 12-24 business hours, depending on complexity. Larger or more advanced tasks may take 3–5 days, but we always provide clear timelines before starting.
Yes, you get unlimited revisions until you’re completely satisfied. Your feedback is important, and we refine each task until it meets your expectations.
Once a task is approved, the next one in your queue automatically begins, ensuring smooth, continuous workflow without gaps or delays.
We use Trello for task management, Slack for real-time communication, and Email , Livechat for updates — providing total transparency and easy collaboration with your team.
Yes! You can pause, upgrade, downgrade, or cancel anytime — no contracts or long-term commitments. You’re always in control of your subscription.
We accept PayPal, Stripe, and Wise for international clients, and UPI or bank transfer for Indian clients. All invoices are shared monthly for full transparency.
No credit card is required to explore HTMLBasket. You can start risk-free and upgrade whenever you’re ready.
With 15+ years of experience, 50+ in-house experts, and 5,000+ completed projects, HTMLBASKET is trusted by agencies worldwide for pixel-perfect code, reliable communication, and on-time delivery — all at a predictable, affordable monthly cost.
Have Questions? We’ve Got Answers.
Find everything you need to know about our services, pricing, and support. Partnering with HTMLBASKET means gaining a reliable, white‑label development team that helps your agency scale without expanding overhead.
General Questions
Where is HTMLBASKET based?
HTMLBASKET operates globally, with its head office in the United States and a core development team based in India. We serve clients across the USA, UK, Australia, Canada, the Gulf region, Asia, and Europe.
How long have you been in the web development industry?
We’ve been building and maintaining websites since 2007, with 15+ years of experience in Front‑end, WordPress, Shopify, Webflow, and custom web development.
What makes HTMLBASKET different from other web agencies?
Our white‑label partnership model, pixel‑perfect coding standards, and dedicated in‑house team make us a reliable and consistent partner for agencies worldwide.
What industries do you work with?
We’ve worked with creative agencies, eCommerce brands, startups, freelancers, and enterprises across multiple industries — from technology to retail.
What communication tools do you use?
Slack, Trello, Microsoft Teams, WhatsApp, Live Chat, and Email for seamless collaboration, tracking, and updates.
Do you sign NDAs or offer white‑label services?
Yes. All client projects are NDA‑protected and white‑labeled. We work under your brand name, never ours.
What is your typical turnaround time for a project?
Turnaround depends on scope — landing pages or small tasks typically take 24–48 hours; custom websites usually take 1–3 weeks.
What payment methods do you accept?
PayPal, Stripe, Wise, 2Checkout and all major credit/debit cards for international clients.
Do you provide ongoing support and maintenance?
Yes, we offer comprehensive maintenance and support plans, including updates, bug fixes, and performance optimization.
How can I get started with HTMLBASKET?
Contact us via the website form, Live Chat, or Email. We’ll review your requirements and provide a plan, quote, and timeline within a few hours.
Do I need a credit card to get started?
No. You can start risk‑free and upgrade whenever you’re ready.
Support & Services
What kind of support do you offer after project completion?
Comprehensive post‑launch support: bug fixes, plugin updates, performance tuning, and security monitoring.
Do you provide 24/7 technical support?
Core working hours are Monday–Saturday (CST). We provide priority email, Live Chat, and Slack support for urgent issues outside standard hours — especially for agency partners.
How do I request support or report an issue?
Raise a ticket via Email, Slack, or Trello. We assign immediately and give real‑time progress updates until resolution.
What is your typical response time for support requests?
We respond within 1–2 hours. Most minor issues are resolved within 24–48 business hours depending on complexity.
Do you provide website backups and monitoring?
Yes. Automated daily/weekly backups, real‑time uptime and malware monitoring.
Can you manage updates for WordPress, Shopify, or Webflow?
Absolutely. Core, plugin, and theme updates with compatibility checks and post‑update testing.
Do you offer emergency support or fixes?
Yes. For critical issues like site crashes or malware, our emergency team provides immediate priority fixes.
Can I get a custom maintenance plan?
Yes — monthly retainers or unlimited task‑based plans tailored to your site’s size, update frequency, and traffic.
What tools do you use for communication and project tracking?
Slack for communication, Trello for task tracking, Live Chat and Email for updates.
Why choose HTMLBASKET for ongoing maintenance?
15+ years of front‑end & CMS expertise, 100+ in‑house experts, and clients across 25+ countries.
Pricing Package (Flexible Plans)
How does your pricing model work?
Subscription‑based monthly plans give continuous access to our team — from a single active task to fully dedicated developers.
Can I upgrade or downgrade my plan anytime?
Yes. Upgrade, downgrade, or pause anytime — no hidden fees or long‑term contracts.
What do you mean by “one active task at a time”?
Submit unlimited tasks; we work on one at a time to maintain focus and quality. After approval, the next task in your queue starts.
What’s included in the unlimited plans?
Unlimited submissions, revisions, and ongoing support for Front‑end, WordPress, Shopify, Webflow, and maintenance tasks with dedicated comms.
What types of tasks are covered?
Landing pages, custom code, CMS setup, plugin integration, bug fixes, performance optimization, responsive updates. Larger projects can be split into smaller deliverables.
What if I have an urgent request?
Priority or same‑day delivery add‑ons are available. Agency Pro includes built‑in priority handling and weekend support.
Do you provide a free trial or sample task?
Yes — a trial task or one‑week demo plan lets you experience our workflow before subscribing long‑term.
How do you communicate and manage tasks?
Trello for tracking; Slack for real‑time chat; Live Chat & Email for updates.
Do I retain full ownership of code and assets?
Yes. All code, designs, and deliverables are 100% owned by you once approved.
What payment methods do you accept?
PayPal, Stripe, and Wise for international clients; UPI or bank transfer for Indian clients. Invoices are shared monthly.
Do I need a credit card to get started?
No credit card is required to explore HTMLBASKET.
Agency Partnership (White‑label)
What is a white‑label web development partnership?
Your agency offers web development under your brand while our team handles the technical work in the background. Your clients never see us — you get all the credit.
Who can partner with HTMLBASKET?
Marketing agencies, design studios, freelancers, businesses, and consultants who want to expand offerings without hiring a full‑time dev team.
How does the white‑label process work?
You share project details; we handle design‑to‑code, CMS setup, or custom development. We work under your brand, updating via Trello, Slack, Email, Live Chat, Microsoft Teams, WhatsApp, Zoom.
What technologies and platforms do you support?
WordPress, WooCommerce, Shopify, Webflow, React, Vue, Magento, Joomla, and HTML/CSS (front‑end and back‑end).
Do you sign NDAs and maintain confidentiality?
Yes. All projects are NDA‑protected and strictly white‑label.
Can you handle multiple client projects at once?
Yes. With 100+ in‑house developers and designers, we can manage multiple concurrent projects while maintaining quality and speed.
How do we communicate during ongoing projects?
Slack for real‑time communication, Trello for task tracking, and Email for regular updates — you’ll always know status.
What are your turnaround times?
Small tasks/pages: 24–48 hours. Larger projects: 1–2 weeks. Priority delivery is available for urgent requests.
Do you offer white‑label reports or client documentation?
Yes — white‑labeled reports, documentation, and handover guides branded with your agency name.
What payment methods do you accept?
PayPal, Stripe, and Wise for international; UPI/bank transfer for Indian clients. Monthly invoicing for transparency.
Do I need a credit card to get started?
No. Start risk‑free and upgrade when ready.
Why should my agency choose HTMLBASKET?
15+ years’ experience, global clients, pixel‑perfect code, transparent communication, and on‑time delivery.
Unlimited Web Development
What does “Unlimited Web Development” mean?
Submit as many requests as you need — landing pages, front‑end updates, CMS edits, or bug fixes — with consistent quality and fast turnaround.
Who is the plan best suited for?
Digital agencies, freelancers, startups, and growing brands that need regular development without hiring full‑time.
What kind of tasks can I request?
WordPress, Shopify, or Webflow updates; Figma‑to‑HTML; responsive fixes; email templates; performance optimization. Larger projects can be split into smaller tasks.
How many tasks can be in progress at once?
Add unlimited tasks anytime. Work proceeds per your plan’s priority and limits.
How long does it take to complete a task?
Most small/medium tasks complete within 24–48 business hours; advanced items 3–5 days. Clear timelines are shared before starting.
Can I request revisions?
Yes — unlimited revisions until you’re satisfied.
What happens after a task is completed?
Once approved, the next task in your queue begins automatically for continuous progress.
How do I communicate and manage my tasks?
Trello for tasks; Slack for chat; Email/Live Chat for updates — full transparency.
Can I cancel or pause my plan?
Yes — pause, upgrade, downgrade, or cancel anytime. No long‑term commitments.
What payment methods do you accept?
PayPal, Stripe, and Wise (international); UPI/bank transfer (India). Monthly invoices provided.
Do I need a credit card to get started?
No — start risk‑free and upgrade when ready.
Why choose HTMLBASKET for Unlimited Web Development?
15+ years of experience, 100+ in‑house experts, and 5,000+ completed projects. Trusted by agencies for pixel‑perfect code, reliable communication, and on‑time delivery at a predictable cost.
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