All of the work that we do is done by our programmers, developers, coders and designers In-house and we have a large team so that we can cope with large orders and projects. That means that all our experts have been pre-screened in our rigorous employment process.

You are able to contact us by calling +1 (571) 560-7119, emailing us at [email protected] or via skype account "htmlbasket". You may also use the contact form on our contact us page to get in touch with us.

We intend to respond to all queries within 1-2 hours but please allow up to 12 hours as we may take slightly longer during busy periods.

Anybody can use our service, however it is most commonly used by web designers, web developers, software developers who want to convert their designs, and website owners who wish to enjoy more customization options with a new website design. We also work with some web design companies who want to regularly outsource their coding. But in fact, anybody at all who has a PSD, Illustration or Sketch file that they want to be coded can contact us to make use of our talented coders.

HTMLBASKET's coding is done entirely by hand by our skilled developers and we do not use any software to do all or any part of our design conversion coding.

We keep backups of the files that we use and create for a maximum of 6 months after the completed project is delivered. After this time the backup files will be deleted and cannot be recovered by us. We therefore urge clients to keep their own backup.

We can work with Photoshop, Illustrator, Adobe Reader, Fireworks, XD, EPS, TIF, JPEG, PDF, Sketch and Figma, Invision design files for conversion projects. If you have another file type that you wish to work with, please contact us and we will respond within 1-2 hours.

Our standard turnaround time for a single page HTML conversion project is 24 hours during normal office hours (9am – 6pm Monday to Friday). Of course, each project has its own requirements, size and specifics and so we would first request information on the project before providing an estimated timescale. If you have a project in mind and wish to get a timescale estimate, please contact us with information on the project size and we will do our best to give an accurate estimate on timescale. We are able to handle projects that have a short timescale requirement or that are urgent, however faster delivery will increase the cost of the project. We would therefore ask you to call us on +1(571)560-7119 or email [email protected] for urgent projects. We can then confirm if we are able to deliver in your requested timescale and confirm the cost.

Currently we only accept payments through Paypal or Credit Card.

We can provide conversions from: Photoshop, Illustrator, Adobe Reader, Fireworks, XD, EPS, TIF, JPEG, PDF, Sketch and Figma, Invision design files To: HTML, HTML5, Mobile, Responsive HTML, Email, WordPress, WooCommerce Joomla, Drupal, Magento, Shopify.

Yes, and for the first five years after the completed project is handed to you, our support services are free of charge.

Yes, if your page size exceeds 1500 pixels, we charge an extra fee.